DESIGN BUILD APPLICATION OF SERVICE RESERVATION FOR REPAIR SHOPS BIKE BASED ON WEB

SKRIPSI

Abstract

By : I Gusti Ngurah Agung Widhiananda

Email : nandaturah@gmail.com

Faculties : Fakultas Teknik

Department : S1 Teknik Elektro

Motorbike repair shops are one of the industries which provide services for repairs, tunings, or even providing availability of parts to the customer. Punctuality is one of the most important factor to every users that uses this kind of service. Nowadays, most of the repair shops provide several means to book and make a reservation for most customer's intended services. But, they are done manually by the management, either by direct visits or by call. This will gradually become a tedious task and requires meticulous book keeping to track a huge numbers of reservations. This research was done as an attempt to develop a system, starting from its basic infrastructure analysis, represented in DFD and ERD, as well as its database which will be integrated into a web-based application in the final build. The result of this development is intended to cater and accommodate the needs of customers for reserving services ahead as well as to find the nearest, most suitable shops for their appointments automatically. All of this system functionalities are working as intended according to black box testing method.

Keyword : Web, Repair Shops, Service

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